Frequently Asked Questions

How do I change my password?

  • Follow these instructions to access your Account Settings

  • Click on the [Change Password] link

How do I sign in with Facebook?

  • Linking your your Facebook account allows you sign in to cfmHOME without typing in a password or email address

  • To set this up, first follow these instructions to access your Account Settings

  • Click on [Link Facebook Account]

  • You will be taken to Facebook and may need to sign in there.

  • Click [Okay] to allow cfmHOME to see your profile info

  • Please note we will never post anything to your Facebook account without your permission

General troubleshooting tips

  • with a different device (e.g. a friend’s computer or a smartphone ),
  • with a different browser on the same computer,
  • with a private browsing mode.
  • If none of these approaches succeed, please contact us and in your email let us know the following information and we’ll get back to you as soon as possible.
  • what specific error messages did you encounter (the exact text of the error message or a screenshot is extremely helpful).
  • which browser/type of computer/device were you using. (You can find this out by visiting this helpful page).
  • which solutions you’ve already attempted

Which desktop browsers and mobile devices are supported?

cfmHOME supports these modern desktop/laptop browsers:

  • Internet Explorer 10+
  • Google Chrome 24+
  • Firefox 14+
  • Safari 5.1+

We also support the following tablets, smartphones, and mobile platforms:

  • Mobile Safari on iPhone, iPad, iPod Touch with iOS 6+
  • Mobile Chrome on Android 4.1+
  • Mobile IE on Windows Phone 8 or later

To check and upgrade your browser version, please visit this helpful site.

Please contact us for help with any issues regarding browser compability.

How do I make changes to something I’ve posted?

  • To edit the content of a one of your topics or replies, click on the pen icon at the bottom of the content, then the blue [Save Edit] button (or cancel link)

  • To change the title or category of a topic you’ve created, click the pen icon near the title of the topic

  • Click the blue checkbox button to save your changes or the [x] to cancel